According to the Jingdong platform rules website on December 26th,
release time:
2023-12-28
According to the Jingdong platform rules website on December 26th, Jingdong recently revised the "Jingdong open platform transaction dispute processing general rules", the main content of the transaction disputes added support for users only refund. It is understood that previously in Jingdong, consumers can only apply for replacement and return refunds. Refund only mode of operation, consumers do not need to return the original goods, after the refund is completed, will not be able to launch the goods again to return the application.
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